In order to obtain the Tableau extension (.trex file) please reach out to your company's Tableau administrator. Narrative Science shares the extension ...

For security reasons, Tableau Server’s default settings limit access to full, unaggregated data to all extensions. This means that when you first install Qu...

There is no specific limitation for data size, but we do have a 30 second timeout, which will allow more or less data depending on the story type and analys...

Yes, you can view the narratives in mobile, but you are unable to create narratives in mobile. You can also copy the narrative from the mobile view and visi...

We recommend writing multiple narratives and stacking them with vertical or horizontal containers in Tableau.   For example, if you want to write an Actua...

When you write a narrative about an existing visualization, sometimes the way that the visualization is set up is the culprit for the issue. For example, i...

If you have one sheet on your dashboard and you're trying to filter the narrative by clicking a part of the visualization, you have to "apply as f...

Yes, you can! In order to do so, you must have the settings enabled on each site. Note that you will only be able to do this if you're an admin. 1. Fi...

Chrome is the preferred browser for using our extension, but you can use Internet Explorer v.11 with Tableau 2019.1 or higher (EDIT: there is currently a bu...

We trim the trailing zeros in percentages, otherwise, we use two decimal places. We round when the measure is reported as being a “percent” type and the (va...